LEGAL REVIEW RECOMMENDED — Company incorporation details have been updated. Check the accuracy of the stated data processing, cookies, service providers and retention periods before relying on this privacy notice.
01. Who we are
DIGIMADE LTD (trading as DigiMade) is the company responsible for this website and acts as data controller for personal data it processes for its own business purposes. Registered in England and Wales, company number 17531328. Registered office: Ashley House, Main Street, Walesby, Newark, NG22 9NU.
Contact us at info@digimade.co.uk or Ashley House, Main Street, Walesby, Newark, Nottinghamshire, NG22 9NU.
02. Personal information we collect
Depending on how you contact or work with us, we may collect your name, business name, email address, telephone number, enquiry and project details, correspondence, invoices and payment status. If you provide website or design content containing personal information, we may process it to deliver the agreed work.
Our website and service providers may also process technical information such as IP addresses, browser information and security logs. The exact cookies and analytics tools in use should be verified before publication.
03. How we use your information
- Responding to enquiries and preparing quotations.
- Managing orders, designing projects, printing and delivering services.
- Communicating about your project, invoices and customer support.
- Keeping appropriate financial and business records.
- Protecting the website and preventing misuse.
- Sending marketing communications only where there is an appropriate legal basis and in accordance with electronic marketing rules.
04. Our lawful bases
We rely on the lawful basis appropriate to each purpose. This may include steps before entering into a contract or performance of a contract, legal obligations such as tax record-keeping, and legitimate interests in handling business enquiries, managing relationships and securing our services where those interests are not overridden by your rights.
Where consent is required, such as for certain marketing or non-essential storage technologies, we will request it and allow you to withdraw it. Review these bases against DigiMade's actual practices before publication.
05. Who receives information
We use service providers to run our website and business. These may include Cloudflare for website hosting and security, Formspree for enquiry form submissions, our email provider, payment or accounting services, and production or delivery partners where necessary for an order.
Providers only receive information reasonably needed for their role. The complete list of processors and their processing locations should be checked against the services currently connected to the site.
06. International transfers
Some technology providers may process personal information outside the UK. Where UK data protection law requires safeguards for restricted international transfers, we will rely on an appropriate recognised mechanism or other lawful basis. Confirm the actual transfer arrangements of each provider before publication.
07. How long we keep information
We retain personal information only as long as reasonably necessary for the relevant purpose, including enquiries, active projects, customer support and legal or accounting requirements. Financial records may need to be kept for statutory periods.
Before publication, insert DigiMade's actual retention schedule for unsuccessful enquiries, completed projects, form messages and customer records. We may delete or anonymise records when no longer required.
08. Cookies and similar technologies
Our website may use essential technologies for security and operation. Any analytics, advertising, embedded media or other non-essential cookies or similar technologies must be assessed and, where required, subject to appropriate consent or other lawful controls.
Before publication, audit the website's actual cookies, scripts and third-party embeds and update this section or link to a dedicated cookie notice. We do not claim that no non-essential cookies are used until that audit is complete.
09. Security
We use reasonable organisational and technical safeguards appropriate to the information we hold, including access controls and reputable service providers. No online service can guarantee absolute security.
10. Your data protection rights
Subject to applicable legal conditions, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, receive portable data and withdraw consent where processing relies on consent.
To exercise a right, contact info@digimade.co.uk. You can also complain to the UK Information Commissioner's Office at ico.org.uk.
11. Updates to this notice
We may update this notice when our services, providers or legal obligations change. The current version will be published on this page with a revision date.